Privacy Policy
Privacy Policy
Last Updated: September 12, 2026
This Privacy Policy explains how Restnoya, operated by Foshan Yilan Network Technology Co., Ltd., collects, uses, discloses, stores, and protects personal information when you visit restnoya.com (the "Website"), make a purchase, communicate with us, or otherwise use our services.
By using the Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
Legal Entity: Foshan Yilan Network Technology Co., Ltd.
Registered Business Address: Shop 101, No. 39 Guang'an Road, Hecheng Subdistrict, Gaoming District, Foshan, Guangdong, China
Customer Support Email: service@restnoya.com
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)
1. Personal Information We Collect
The personal information we collect depends on how you interact with Restnoya and our Website.
We may collect the following categories of personal information.
Contact Information
This may include:
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Country or region
Order and Transaction Information
This may include:
- Products purchased
- Order number
- Order value
- Billing information
- Shipping information
- Delivery status
- Return information
- Refund information
- Cancellation requests
- Customer service history
Payment Information
Payments may be processed by independent third-party payment service providers.
Depending on the payment method used, payment providers may process information such as:
- Cardholder name
- Billing address
- Payment card details
- Bank or payment account information
- Payment authorization information
Restnoya does not necessarily receive or store complete payment card numbers or other full payment credentials.
We may receive limited transaction information necessary to confirm and manage your order, process refunds, prevent fraud, and maintain business records.
Device and Technical Information
When you visit the Website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Language settings
- Approximate geographic location derived from technical information
- Referring website
- Pages viewed
- Time spent on the Website
- Website interactions
- Cookie identifiers
- Advertising identifiers
- Device identifiers
Communications
If you contact us, we may collect information contained in your communications, including:
- Email messages
- Customer service requests
- Order questions
- Return or refund requests
- Product inquiries
- Feedback
- Supporting photographs or documents you voluntarily provide
2. How We Collect Personal Information
We may collect personal information:
Directly From You
For example, when you:
- Place an order
- Create or update information during checkout
- Contact customer support
- Request a return or refund
- Subscribe to marketing communications
- Submit a form
- Participate in a promotion
- Communicate with us
Automatically Through the Website
We may collect certain technical and usage information through:
- Cookies
- Pixels
- Tags
- Local storage
- Log files
- Similar technologies
From Service Providers and Business Partners
We may receive information from third parties that help us operate our business, including:
- Payment processors
- E-commerce platforms
- Shipping carriers
- Fulfillment partners
- Fraud prevention providers
- Analytics providers
- Advertising providers
- Customer support providers
3. How We Use Personal Information
We may use personal information for the following purposes.
To Process and Fulfill Orders
This includes:
- Processing purchases
- Confirming payments
- Preparing orders
- Coordinating fulfillment
- Arranging shipping
- Providing tracking information
- Communicating about order status
To Provide Customer Support
We may use information to:
- Respond to inquiries
- Resolve order issues
- Process cancellations
- Handle returns
- Process refunds
- Investigate damaged, defective, missing, or incorrect products
- Resolve delivery problems
To Operate and Improve the Website
We may use information to:
- Maintain Website functionality
- Improve Website performance
- Understand how visitors use the Website
- Diagnose technical problems
- Improve products and services
- Develop new features
To Maintain Security and Prevent Fraud
We may use information to:
- Detect suspicious activity
- Prevent fraudulent transactions
- Protect customer accounts
- Protect our Website and systems
- Enforce our Terms of Service
- Investigate potential misuse
To Communicate With You
We may use your contact information to send:
- Order confirmations
- Shipping updates
- Return or refund updates
- Customer service communications
- Important service notices
- Security notifications
Where permitted, we may also send promotional or marketing communications.
For Advertising and Marketing
Where permitted by applicable law, we may use information to:
- Measure advertising performance
- Understand customer interests
- Personalize marketing
- Display relevant advertising
- Measure conversions
- Build or analyze advertising audiences
To Comply With Legal Obligations
We may process personal information when reasonably necessary to:
- Comply with applicable law
- Respond to lawful requests
- Maintain required business records
- Resolve disputes
- Establish, exercise, or defend legal claims
- Protect our rights or the rights of others
4. Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, and similar technologies on restnoya.com.
These technologies may be used for purposes including:
- Maintaining shopping cart functionality
- Remembering preferences
- Keeping sessions active
- Improving Website security
- Measuring Website performance
- Understanding Website usage
- Analytics
- Advertising measurement
- Marketing personalization
Some cookies are necessary for the Website to function properly.
Other cookies may be used for analytics, advertising, personalization, or similar non-essential purposes.
Where required by applicable law, we will provide an appropriate consent or privacy-choice mechanism for non-essential cookies and similar technologies.
You may also be able to manage certain privacy preferences through the Website's cookie or privacy settings.
Disabling certain cookies may affect Website functionality.
5. Analytics
We may use analytics providers to help us understand how visitors interact with the Website.
Analytics technologies may collect information such as:
- Pages visited
- Time spent on pages
- Device information
- Browser information
- Approximate location
- Referring sources
- Website interactions
- Conversion activity
We use this information to evaluate Website performance, improve customer experience, and understand how our services are used.
6. Advertising and Marketing Technologies
We may work with advertising, analytics, and marketing service providers that use cookies, pixels, device identifiers, or similar technologies.
These providers may process information relating to:
- Website visits
- Product views
- Shopping activity
- Device information
- Advertising interactions
- Conversion activity
This information may be used to measure advertising performance, understand the effectiveness of marketing campaigns, or provide advertising that may be more relevant to your interests.
Where applicable law provides a right to opt out of certain targeted advertising, sale, sharing, or similar processing, you may exercise that right through the available privacy controls on our Website.
7. Your Privacy Choices
Depending on your location and applicable law, you may have choices regarding certain uses of personal information.
Where available, you may use the Your Privacy Choices link or other privacy preference controls on our Website to manage certain privacy settings.
These choices may include the ability to opt out of:
- Certain targeted advertising
- Certain advertising-related data sharing
- Certain non-essential cookies
- Other processing where an opt-out right is provided by applicable law
We may also recognize certain browser-based privacy signals where required by applicable law.
8. How We Disclose Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services.
E-Commerce and Hosting Providers
We may disclose information to providers that support:
- Website hosting
- E-commerce infrastructure
- Website functionality
- Data storage
Payment Processors
We may disclose transaction-related information to payment providers for:
- Payment authorization
- Payment processing
- Fraud prevention
- Refund processing
- Dispute handling
Fulfillment and Shipping Providers
We may disclose necessary information to:
- Fulfillment partners
- Warehouses
- Logistics providers
- Shipping carriers
- Delivery providers
This may include your name, shipping address, telephone number, email address, and order information where necessary to fulfill and deliver your order.
Analytics and Advertising Providers
Where permitted, we may disclose or make available certain technical and usage information to analytics, advertising, or marketing providers.
Customer Support and Business Service Providers
We may disclose information to vendors that assist with:
- Customer support
- Fraud prevention
- Cloud services
- Email communications
- Business administration
- Information technology
- Security
Professional Advisers
We may disclose information to professional advisers such as:
- Lawyers
- Accountants
- Auditors
- Consultants
where reasonably necessary for legitimate business or legal purposes.
Legal and Compliance Purposes
We may disclose personal information where reasonably necessary to:
- Comply with applicable law
- Respond to legal process
- Respond to lawful government requests
- Protect our rights
- Protect customers or other individuals
- Investigate suspected fraud
- Prevent security threats
Business Transfers
Personal information may be transferred as part of a:
- Merger
- Acquisition
- Financing
- Restructuring
- Sale of assets
- Corporate reorganization
- Similar business transaction
Any such transfer will be handled in accordance with applicable law.
9. Sale or Sharing of Personal Information
We do not sell personal information for money in the ordinary meaning of the word "sell."
However, some privacy laws may define certain disclosures of personal information for advertising or cross-context behavioral advertising as a "sale," "sharing," or similar activity.
Where applicable law provides a right to opt out of such activities, eligible users may exercise that right through available Website privacy controls or by contacting us.
10. Marketing Communications
If you sign up to receive promotional communications, we may send you marketing messages relating to Restnoya products, promotions, or offers.
You may unsubscribe from marketing emails by using the unsubscribe link included in the message.
Unsubscribing from marketing communications will not prevent us from sending transactional or service-related communications, including:
- Order confirmations
- Shipping notices
- Return updates
- Refund notifications
- Customer support responses
- Security notices
11. International Data Processing
Restnoya is operated by Foshan Yilan Network Technology Co., Ltd., located in China.
We also work with service providers and business partners that may operate in other countries or regions.
As a result, personal information may be transferred to, stored in, or processed in countries other than the country where you reside.
Data protection and privacy laws in those countries may differ from the laws in your jurisdiction.
Where required by applicable law, we will use appropriate measures designed to protect personal information transferred internationally.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on factors including:
- The nature of the information
- The reason the information was collected
- Order and transaction requirements
- Customer service needs
- Fraud prevention
- Accounting requirements
- Legal obligations
- Dispute resolution
- Enforcement of agreements
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
13. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no method of internet transmission, electronic communication, or electronic storage is completely secure.
We therefore cannot guarantee absolute security.
Customers should take reasonable steps to protect their own devices, accounts, passwords, and payment information.
14. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request information about how personal information is processed
- Request a portable copy of certain personal information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain targeted advertising
- Opt out of certain sales or sharing of personal information
- Appeal certain privacy-request decisions where applicable
- Receive equal service without unlawful discrimination for exercising privacy rights
These rights may be subject to legal exceptions and limitations.
15. How to Exercise Your Privacy Rights
To submit a privacy request, contact:
Please include sufficient information to help us understand and process your request.
We may need to verify your identity before completing certain requests.
Depending on applicable law, an authorized agent may be permitted to submit a request on your behalf.
Where verification is required, we may request additional information reasonably necessary to verify the request.
We will respond within the time period required by applicable law.
16. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on your state of residence and whether the applicable legal requirements are met, these rights may include:
- The right to know or access personal information
- The right to correct inaccurate information
- The right to delete certain personal information
- The right to obtain a portable copy of certain information
- The right to opt out of targeted advertising
- The right to opt out of certain sales or sharing of personal information
- The right to limit certain uses of sensitive personal information where applicable
- The right to appeal certain decisions relating to privacy requests
We will not unlawfully discriminate against you for exercising rights available under applicable privacy law.
Requests may be submitted to:
Where available, certain advertising or privacy preferences may also be managed through the Your Privacy Choices link on our Website.
17. California Privacy Rights
California residents may have additional rights under applicable California privacy laws.
Subject to applicable legal requirements and exceptions, eligible California residents may have the right to request:
- The categories of personal information collected
- The categories of sources from which personal information was collected
- The purposes for collecting or using personal information
- The categories of third parties to whom personal information is disclosed
- Specific pieces of personal information collected about them
- Deletion of certain personal information
- Correction of inaccurate personal information
- Opt-out of certain sale or sharing activities
- Limitation of certain uses of sensitive personal information where applicable
We do not discriminate against consumers for exercising applicable privacy rights.
California privacy requests may be submitted to:
18. Global Privacy Control
Where required by applicable law and where technically supported, we may recognize qualifying browser-based opt-out preference signals, including Global Privacy Control signals.
The effect of such signals may depend on applicable law, browser configuration, and the technologies used on the Website.
19. Children's Privacy
The Website is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 in violation of applicable law.
If you believe that a child has provided personal information to us in circumstances prohibited by law, please contact:
If appropriate, we will take reasonable steps to review and delete the information.
20. Third-Party Websites and Services
Our Website may contain links to websites, platforms, or services operated by independent third parties.
This Privacy Policy does not apply to websites or services that we do not own or control.
Third parties may have their own privacy policies, terms, and data practices.
We encourage you to review the privacy notices of third-party services before providing personal information to them.
21. Payment Provider Privacy Practices
Payment transactions may be processed by independent third-party payment providers.
Those providers may collect and process payment information according to their own privacy policies and legal obligations.
We encourage customers to review the applicable payment provider's privacy practices where appropriate.
22. Shipping and Fulfillment Privacy Practices
Orders are shipped from China through our fulfillment partners.
To fulfill and deliver orders, we may provide relevant personal information to fulfillment partners, warehouses, logistics providers, and carriers.
This information may include:
- Customer name
- Delivery address
- Telephone number
- Email address
- Order contents
- Shipping information
Such information is disclosed only to the extent reasonably necessary for order fulfillment, shipping, delivery, customer service, fraud prevention, or related operational purposes.
23. Do Not Track
Some browsers provide a "Do Not Track" setting.
Because there is not a universally accepted technical standard governing how all websites should respond to traditional Do Not Track signals, our Website may not respond to all such signals.
Where applicable law requires recognition of a legally recognized opt-out preference signal, we will process qualifying signals as required.
24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our business
- Website functionality
- Products or services
- Technology
- Service providers
- Privacy practices
- Legal or regulatory requirements
When we update this Privacy Policy, the revised version will be posted on this page and the Last Updated date will be changed accordingly.
Where required by applicable law, we may provide additional notice of material changes.
25. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you wish to exercise an applicable privacy right, please contact us.
Brand: Restnoya
Website: restnoya.com
Legal Entity: Foshan Yilan Network Technology Co., Ltd.
Registered Business Address: Shop 101, No. 39 Guang'an Road, Hecheng Subdistrict, Gaoming District, Foshan, Guangdong, China
Customer Support Email: service@restnoya.com
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)